What We Offer
At Dick Herz Insurance, we are a full service agency for businesses and individuals. Our goal is to determine your benefit needs and provide the best solution. To do this we review your budget and what is important for you and your employees in a benefit package. Then by working with our carrier partners that we have professional and long standing relationships with we design a package best suited to meet those needs.
We consider ourselves an extension of your Human Resources Department by providing the following services:
- Ongoing account management, having someone in our office to address questions from management and employees regarding claim issues, benefit design questions, covered services, and simple questions such as 'how do I get an ID card or how do I access providers?'
- Enrollment of newly eligible employees.
- Acting as the liaison between the carrier and your employees
- Assistance with COBRA and State Continuation administration and compliance
- Annual market review at renewal
- Complete all paperwork for renewals and plan changes
- Employee education through employee meetings or one on one conversations
- Provide you updated and timely information on Healthcare Reform
- Semi and annual review of the plans performance for your employees
- Enrollment through the Health Insurance Market Place (Healthcare.gov).
- Step by step guidance through plan selection for medical, dental, disability, life insurance, and Medicare.
- Eligibility & enrollment
- Claim resolution & management
- Coverage questions
- Customer service & support
- Assistance with billing questions
We pride ourselves in providing you with ongoing and first rate customer service. We look forward to being your partner when dealing with these very important decisions.